The study involves partnerships with six publicly–funded long-term care homes in Nova Scotia and Prince Edward Island implementing family support visitations, in line with their province’s public health directives, to increase family presence during the COVID-19 pandemic. Guided by the Consolidated Framework for Implementation Research (CFIR), multiple methods will be employed to assess multilevel implementation contexts of support visitations. We will also consult with key informants in select other jurisdictions to draw upon their lessons learned implementing similar family visitation programs. Our objectives are: 

1. To explore and identify the contextual attributes of successful implementation processes.  
2. To understand facilitators and barriers of successful implementation.  
3. To understand how family has been engaged/represented in the implementation process. 
4. To assess the outcomes and impacts of support visitations on residents, family and staff.  
5. To obtain insights into implementation and sustainability from other jurisdictions. 

The research will be completed by December 2021 and expected outputs are: 

• A webinar with the NS and PEI LTC and public health sectors. 
• Short briefs to convey key messages from study findings.
• Publications in peer reviewed journals and presentations at academic conferences. 
• Findings will be shared with a broader audience through meetings of the Implementation Science Teams and the LTC+: Acting on Pandemic Learning Together Program. 
• Key messages and deliverables will be promoted via social media networks of the Nova Scotia Centre on Aging, Mount Saint Vincent University.