This guide seeks to provide guidance in promoting an effective communication between care homes, work teams, the families of the residents and the older people who live there, allowing, despite the required physical distance as health control, keep the residence linked to the community, and the resident seniors linked to their networks and families.
The guide is addressed to the professional and technical team of the residence, in order to provide guidance to enable, through proposals, a fluid dialogue and open door policy during the COVID-19 pandemic.
Guía para una comunicación efectiva en ELEAMs en contextos de pandemia. Santiago, Pontificia Universidad Católica de Chile y Ministerio de Desarrollo Social y Familia (SENAMA), 2020, 11 p.
Spanish / South America / Chile