LTCcovid Country Profile – Printable Version

3.07.03. Visiting and unpaid carer policies in care homes

The Directorate of Social Rehabilitation for People with Disability under the Ministry of Social Affairs issued guidelineon health protection and psychosocial support for persons with disabilities during Covid-19 outbreaks in institutional care ( In this document, it was mentioned that if visitations cannot take place, interactions through video calls are encouraged. In December 2020, the Ministry of Social Affairs released a report based on a study of several long-term care facilities in Indonesia ( This report found that in general most facilities banned or limited visits, including from family members. Several implemented a ban on residents leaving the facilities. In some cases, residents returned to their family home based on advice from their facility to reduce the risk of them getting Covid-19. In general, the central government managed facilities had more resources to make these adjustments, whereas the private facilities were the ones that were struggling, because they largely rely on donations. The bans on visits impacted the mental health of the residents, reporting loneliness as a result.


Update for: Indonesia   Last updated: September 8th, 2021

3.12. Measures to support unpaid carers

Some social assistance programme were put in place during the COVID-19 pandemic, from which unpaid carers may have benefited. The Ministry of Social Affairs plans to increase the number of social security beneficiary programmes for older people (

Update for: Indonesia   Last updated: September 7th, 2021